Service

1. Call Eartec for instructions & to create a file before shipping your equipment.

2. Complete the Service Form (see right) to be included.

Ship to:

Eartec Co.

145 Dean Knauss Drive

Narragansett, RI. 02879 USA

Service Form

Please enclose with your shipment.

Eartec charges for replacement parts and return shipping.

Important Note:  Eartec is the sole source repair center for our own brands in the USA.  Some vendors offer an extended warranty, these are separate and apart of Eartec service protocol.  If you have purchased a third party extended warranty you MUST contact the warranty company first (phone number may be located on your receipt).

Contact Us

Phone:

(800) 399-5994 or (401) 782-4966

Fax:

(401) 789-7300

Email:

info@eartec.com

Online Chat:

Monday – Friday –

After Hours – 

9AM – 5PM EST

Leave a chat message, we will contact you at 9AM the next business day.

HELPFUL LINKS

Home

Privacy Policy

Warranty

Connect With Us:

International Orders Welcomed!  Visit our Global Partners Page or call us directly +1-401-782-4966.  All prices in U.S. Dollars.

ORDERING

Orders usually ship within 1-3 business days. Fedex Ground shipping may arrive in 1 day (East Coast) to 5 days (West Coast).

CONTACT US

800-399-5994

Email Us: info@eartec.com

Eartec Co.

145 Dean Kanuss Drive

Narragansett, RI. 02882 USA