Shipping Details / Transit Time
All Eartec products are built-to-order, it typically takes 1-3 days for your items to be ready for shipment. Fedex Overnight and 2-Day will be given priority. Ground shipping may arrive in 1 day (East Coast) to 5 days (West Coast). Orders over $100 will require a signature.
Refunds / Returns
Eartec products may be returned for credit or refund only if received in the original packing material and in “as new” condition within 30 days of purchase.
Warranty / Service
If you require warranty service for your product within the warranty period, ship your product pre-paid only to Eartec. The end user is responsible for the initial shipping charges to our facility. Eartec will pay the return ground shipping charges if the product is covered under the warranty.
General Service All repair work due to general wear and tear will be performed for the cost of replacement parts, radio retuning and return shipping from the Eartec factory.